We stand behind InfraDesk. If you are not satisfied for any reason within 14 days of your purchase, we will refund you in full — no questions asked.
All InfraDesk paid plans come with a 14-day refund window from the date of purchase. You may request a full refund within this period for any reason, with no conditions, no exceptions, and no partial deductions.
Any customer who has purchased a paid InfraDesk subscription plan is eligible for a full refund if the refund request is submitted within 14 calendar days of the original purchase date.
To request a refund, email us at:
Include your registered email address and order/payment reference number. We will process your refund within 5–7 business days.
Approved refunds are issued for the full amount paid — no deductions for usage, processing fees, or partial periods. Refunds are returned to the original payment method used at checkout.
Refund requests submitted after 14 days from the purchase date are not eligible under this policy. If you have an exceptional circumstance, please contact us at support@getinfradesk.com and we will review your case individually.
Strinosoft Enterprises Private Limited
FL No 401, Crystel Royal, S No. 39/11, Nr Pacific Ambegaon BK,
Pune, Maharashtra, India — 411046
Email: support@getinfradesk.com